FAQ

We offer a spectrum of security services to address a range of client requirements. Our offerings include guard services, executive protection, private investigation, and cybersecurity consulting.
Certain venues are large in size to merit mobile patrolling. Our agents employ vehicles that are best fit to the environment to deter crime, address emerging events, and maintain an active presence throughout the area.
Business executives are vital to the success of the organizations that they lead. Any incident impacting their safety potentially disrupts company operations, affecting the lives of hundreds if not thousands of people. Executive protection manages safety and security risks at a close, personal level to ensure the executive can effectively lead the organization.
Every person and organization has a digital twin; the massive amount of sensitive digital information present on physical or cloud storage platforms are vulnerable to identify theft, financial theft, business disruption, or other forms of targeted attacks. This digital twin requires protection. Our cybersecurity services promote policies, procedures, protocols, behaviors, and tools to improve our information security and data protection.
Our Operations Center remotely monitors and supervises agents on every contract. Our Watch Officers are carefully selected from agents who have proven to be exceptional in the field and who demonstrate maturity, sound judgment, and a proactive problem-solving mindset.
Our consulting services resolve the problems and pain points of our clients. Our consultants leverage decades of experience and expertise of our senior staff who are veterans of the military and law enforcement communities. We strive to find consultants who are a “best-fit” for the client organization and best postured to solve their issues.
Our private investigation services support various client requirements ranging from background checks, locating personnel, surveillance, and employee/tenant screening.
Security guard costs depend on the specific needs. The most common factors that affect price are whether the guard is armed or unarmed, experience level desired, special equipment or vehicles, and the shift schedule.
Most security risks can be prevented or deterred by unarmed guards who proactively observe and assess the current situation, solving problems before they become problems
Yes, we offer night guard and 24/7/365 services.
We support clients through long-term or short-term contracts that range from 6-hour shifts to multi-year contracts.
Our core value is empathy, where we strive to truly understand the problems you are facing so we can then tailor a solution that is customized to your requirements.
Yes, we possess security licenses in California, Washington state, Arizona, and Nevada.
We possess $5 million commercial liability insurance and worker’s compensation insurance in every state we operate in.
We serve a variety of industries to include medical technology, defense technology, luxury hotels, tv and movie entertainment, housing and apartment complexes, banks and credit unions, and city and chamber of commerce events.
FireWatch Solutions was founded in January 2016.
We are active in California, Washington state, Arizona, and Texas with projected operations in Nevada later this year.
A security guard is first and foremost a problem solver whose role is to prevent, deter, and mitigate risks that threaten client operations.
Security guards promote safety and security of personnel, protect against loss, fulfill duty of care responsibilities, and preserve continuity of operations.
Roles and responsibilities vary greatly by client requirements. Common roles include conflict resolution, safety escort, access control, loss prevention, crime deterrence, and active patrolling.
We strive to hire first from our network of military and law enforcement professionals. We implement strict hiring standards selecting for experience, judgment, maturity, professionalism, and integrity.
We train them to task using a combination of in-person and online training methods.
We integrate in-person supervision with Operations Center remote monitoring to ensure consistent quality of service to the client.
Every guard is licensed through the official state security agency or county government to conduct security duties with the appropriate equipment.
Security guards are covered by our commercial liability insurance and worker’s compensation insurance.
Our security guards are in proper uniform with state mandated security agency patches and badges. Executive protection agents are dressed to specific client requirements.
We tailor our reporting packages to client requirements but the standard reports include incident reports and daily activity reports.